Jean Simon, CGSP
Hospitality Educator, and Industry Consultant
Jean founded and led American Language Learning, partnering with Walt Disney World® Resort to develop and direct the innovative English Days at Walt Disney World® Resort—a thirteen-night, all-inclusive, international group experience. Collaborating with Disney’s education team, she helped create programs that celebrated global foods, cultures, and languages, fostering cross-cultural understanding within the magic of Disney parks.
After eleven years with Disney, Jean pursued further hospitality training at the International School of Hospitality in Las Vegas. She applied her creative and organizational skills as a hotel concierge on the Las Vegas Strip before relocating to Philadelphia in 2020 to be closer to family. In Philadelphia, she collaborated with local hospitality professionals to curate personalized culinary and historical itineraries for guests of the Four Seasons Hotel Philadelphia.
Today, Jean leads Curated Keys LLC, identifying barriers and crafting solutions for hospitality professionals and culinary entrepreneurs. She is a Certified Guest Service Professional (CGSP) and a past member of Les Clefs d’Or U.S.A., Ltd. She currently serves on the Membership Committee of Les Dames d’Escoffier Philadelphia, where she shares technical and creative solutions while offering hands-on training to fellow Dames.
Jean’s approach to hospitality is rooted in genuine care, resourcefulness, and a steadfast commitment to educating, supporting, and uplifting women in the hospitality industry.